In a historical perspective, the Department of Health (United Kingdom) developed and proposed a range of indicators in 1998, and lately several health, social and political organizations have defined and implemented different sets of PHC quality indicators. Future Simple is reportedly attempting to raise another round of funding, so no doubt we’ll see much more to come with Base CRM.Nowadays, evaluating the quality of health services, especially in primary health care (PHC), is increasingly important. I don’t even think that there are any CRM apps available on Android, and the iOS apps that are available are nowhere near as affordable and user friendly. CONTACTS JOURNAL CRM REVIEW FREEIt seems a little quirky on the deals side, but as a free app, it definitely blows a lot of the competition out of the water. Overall, the Base CRM app is simple, easy to use, and it looks great. It is possible to delete a deal and thus stay below your limit, but that defeats the purpose of generating reports. Your deal count includes completed or lost deals as well because if you want to keep track of your deal history for reporting purposing, then you need to keep all the information. If you want to add more deals, it costs anywhere from $19 to $29 per month for 1000 or 2000 deals, respectively. CONTACTS JOURNAL CRM REVIEW FOR FREEWhile you can use Base for free and add as many contacts, companies, and tasks as you’d like, you’re limited to 50 deals in total. Yes, I know I said earlier that the app is free, but that’s not completely true. You do receive email reminders, but that seems odd to me when they could easily incorporate notifications on the phone. Finally, it would be nice if the app had push notifications to let you know when your tasks were due. Setting aside the fact that this whole section seems like too much work when you could just email your clients instead, there’s no way to access it from the app–you can only view it from your online account. Base also has what they call the “Client Space” where you can set up a customized portal to discuss the deal with your clients. CONTACTS JOURNAL CRM REVIEW ANDROIDThe dashboard just makes a whole lot more sense in the Android app, and it also shows you your active deals, new deals, and sales potential whereas the iPhone app does not. While the iPhone user interface is simple and easy to navigate, it’s nowhere near as gorgeous as the Android interface. You can’t really upload anything to it from your phone except for photos, and how many people need to take photos for a sales deal? Also, photos you take and upload to Dropbox don’t sync properly in Dropbox’s desktop application, though I couldn’t tell you whether that’s a problem with Base or Dropbox. Additionally, the Dropbox integration doesn’t seem very useful. The web portal does do this for you, though, so I found it curious that the app didn’t. When adding tags to a deal, it doesn’t auto-generate tags that you’ve already used in the past or present you with a list of previous tags–something you would definitely need if you use a lot of different tags but can’t remember them all. You can’t edit your account settings from it, which I found somewhat odd. Not everything in the app is perfect, of course. The search function makes it very easy to find deals, contacts, tasks, etc., which is only helped along by the tagging feature. Importing contacts from your email is fast and easy, especially if you use Gmail, and Future Simple has automated import tools for other CRM solutions (such as Salesforce, Basecamp, and Highrise) if you’re switching over, or just the option to upload a CSV file of your contacts and leads. The home screen is simple and elegant, giving you the option to see your dashboard, view contacts, add tasks, or look over deals. During your initial experimentation with the Base app, tutorial messages call out each feature, ensuing that you have a complete grasp of everything that’s available to you. Upon firing up the app, I was struck by how fluid and user friendly the setup process was. They didn’t stop at just creating an online CRM, though, but also produced full-featured iPhone and Android apps for the low, low price of free. Future Simple, a Chicago based company that was founded in Israel, set out to tackle that very problem with their web-based CRM solution, Base. CONTACTS JOURNAL CRM REVIEW SOFTWARERunning a business efficiently and effectively is a tall order when your workforce consists of you and a few others, especially when a lot of business software out there is built for large teams and enterprises.
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